Privacy Policy

CeramicNinja (“we”, “our”, “us”) operates ceramicninja.com. This policy explains what information we collect, why we collect it, and your rights regarding it.

1. Information We Collect

Information you provide

• Account data — name, email address, and password (hashed) when you register.
• Profile data — phone, company name, location, and bio if you choose to add them.
• Listing / job data — content, images, and contact details you submit in listings or job posts.
• Messages — enquiries and contact form submissions you send through the platform.
• Comments — name, email, and comment text on blog posts.

Information collected automatically

• Usage data — pages visited, listing views, and session duration via Google Analytics.
• Log data — IP address, browser type, and timestamps recorded by our hosting infrastructure.
• Cookies — session cookies for authentication; analytics cookies from Google Analytics (GA4).

2. How We Use Your Information

• To operate and maintain the platform (accounts, listings, jobs, comments).
• To send transactional emails — account confirmations, password resets, enquiry notifications.
• To improve the site using aggregated, anonymised analytics.
• To detect and prevent fraud, spam, and abuse.
• To comply with legal obligations.

We do not sell your personal information to third parties.

3. Sharing Your Information

We share data only as necessary to provide our service:

• Brevo — transactional email delivery. Receives email addresses and message content.
• Google Analytics — anonymised usage statistics. No personally identifiable data is sent.
• DigitalOcean — hosting infrastructure. Processes data on servers in the region you connect from.

We may disclose information if required by law, court order, or to protect the rights and safety of our users.

4. Data Retention

We keep account data for as long as your account is active. Deleted accounts are removed within 30 days, except where retention is required by law. Log data is retained for up to 90 days.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data via your account settings.
• Request deletion of your account and associated data.
• Opt out of analytics tracking by enabling “Do Not Track” in your browser or using a browser extension.

To exercise these rights, email us at info@ceramicninja.com.

6. Security

We use industry-standard measures including HTTPS (TLS), bcrypt password hashing, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use strictly necessary cookies for authentication sessions and optional analytics cookies (Google Analytics GA4). You can disable cookies in your browser settings; doing so may affect site functionality.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Email info@ceramicninja.com.